We pride ourselves on the service and support we offer to our customers and partners. Here are some of the unique features and benefits of working with Tiba Medical:
- Unlimited technical support and service for the life of the product, obtained through our toll-free1 telephone2, email, web or fax.
- Hands-on training for the setup and operation of systems is included with each system3.
- Extended 2nd year warranties available for additional cost.
- Damage protection plans available for additional cost. Covers patient damage to systems.
- Quick replacement/loaner service for established customers.
Please contact us with questions, comments and inquiries. We look forward to serving you and your patients.
1 Toll-free calls in the US and Canada only2 Telephone support available between 8 AM and 5 PM US Pacific Time except weekends and holidays.
3 Hands on training provided through a telephone conference call, typically lasting 30 minutes.